Working at Heavers Court
122-124 Selhurst Road, London, SE25 6LL
Operated by Care UK Community Partnerships Ltd
60 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive managers who value staff and strong safeguarding, but staffing lacks long-term stability and training is basic."
Safety & Risk
8/10
✓
Staff understood how to safeguard people from abuse and reported safeguarding concerns to the relevant people and agencies. Risks to people's safety and wellbeing were managed well.
Staff Culture
7/10
✓
Staff were supported and valued by managers and encouraged to put people's needs and wishes at the heart of everything they did. One staff member told us, '[Registered manager's] a very good manager. Very supportive and friendly.'
Staffing Levels
6/10
✓
There were enough staff to support people and meet their needs. Staffing levels were reviewed at regular intervals to make sure there were enough suitably skilled and experienced staff to meet people's needs.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff continued to receive relevant training to help them meet people's needs. This included specialist training for staff to help them manage people's specific needs relating to their healthcare conditions such as diabetes.
Management
7/10
✓
The registered manager made sure they were available and accessible to people and visitors. They greeted people and visitors with warmth and kindness... Staff were supported and valued by managers. One staff member told us, '[Registered manager's] a very good manager. Very supportive and friendly.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities provision had improved. Activities and events better reflected the individual preferences and choices of people... a range of activities and events for people to participate in to meet their social and physical needs.
Points to consider
Staffing is adequate to meet needs but no details on low agency use or staff staying long-term, so workloads might not always feel easy.
There were enough staff to support people. Staffing levels were reviewed at regular intervals to make sure there were enough suitably skilled and experienced staff to meet people's needs.
Training covers basics and some specialist topics but no funded qualifications or career development paths mentioned.
Per 2018 comprehensive inspection: Staff continued to receive relevant training to help them meet people's needs. This included specialist training for staff to help them manage people's specific needs relating to their healthcare conditions such as diabetes.
Activities programme has variety like arts, music and cultural events but no specialist therapeutic approaches or innovative tech.
Per 2018 comprehensive inspection: During our inspection we saw a range of activities on offer for people to take part in. These included arts and crafts, bakery and cookery sessions, musical entertainment and quizzes and games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews