Last updated: 9 February 2026
"Staff feel like a family with hands-on management and a positive safety culture, but uncertain staff retention and standard training limit it."
The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff told us, ‘We are like a family…they take care of our wellbeing and provide support.’
There were enough staff on duty to meet people’s needs.
People were supported by staff who had received relevant and good quality training.
The management team were visible in the home, hands on and accessible to people and their families.
The home recognised the importance of activities and employed staff to provide a diverse range of activities, both in groups and one to one.
Staffing is safe and enough for needs, but no details on low staff turnover or avoiding agency workers.
There were enough staff on duty to meet people’s needs.
Only standard training and induction, no specialist courses or funded qualifications for career growth.
People were supported by staff who had received relevant and good quality training.
Varied activities like bingo, exercises and entertainers, but no special innovative programmes to enrich the daily role.
There are plenty of activities. Exercises, bingo, arts and crafts, and there are always a lot of outside entertainers coming in.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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