Working at Heathfield House Nursing Home
Heathfield, Kidlington, OX5 3DX
Operated by Heathfield House Nursing Homes Limited
48 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management and positive culture where staff feel valued, but unclear staff retention, standard training and basic activities hold it back."
Safety & Risk
7/10
✓
People received their medicine as prescribed. Medicines were managed safely... Risks to people were identified... Staff had received training in safeguarding adults... Accidents and incidents were recorded and investigated... incidence of falls had reduced
Staff Culture
7/10
✓
The service had a positive culture that was open and honest. Staff were valued... One staff member said, 'It's open here, there is no culture of blame'. Staff comments included: 'Oh I like it here. It's a good atmosphere'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs. Staff told us there were sufficient staff to support people. Their comments included; 'Oh yes, we have enough staff', 'At the moment we have enough staff'
Training & Dev
6/10
✓
New staff completed an induction... Staff training was linked to the Care Certificate... Staff received support through regular one to one meetings and training. Staff training records were maintained and... up to date
Management
7/10
✓
People knew the registered manager who was present throughout the inspection and interacted with people in a friendly and familiar way. Staff comments included; 'I am supported by the manager. This is a well-run service'
Programmes
6/10
✓
People were offered a range of activities... Activities included; arts and crafts, music, visiting entertainers, a hairdresser and games. Regular religious services... Garden parties... musical event
Points to consider
Staffing is adequate with enough staff to meet needs, but no details on retention, agency use or long team stability
Staff told us there were sufficient staff to support people. Their comments included; 'Oh yes, we have enough staff', 'At the moment we have enough staff' and 'Yes there's enough staff here. We've never had a problem managing'
Only standard training like induction and mandatory topics, with some further opportunities but no specialist courses or funded qualifications
Staff training was linked to the Care Certificate which is a recognised set of national standards. Staff training covered all aspects of care and included; safeguarding vulnerable adults, moving and handling, infection control and medicines. Staff also had further training opportunities
Activities programme offers basic variety like arts, crafts, music and garden parties, but no specialist programmes or innovative approaches
People were offered a range of activities they could engage in. Activities included; arts and crafts, music, visiting entertainers, a hairdresser and games. Regular religious services were also available... the service held events such as Garden parties
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews