Working at Heathfield Gardens
163-165 High Street, Alfreton, DE55 5NE
Operated by Potensial Limited
11 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Strong safety practices and good training with supportive teamwork, but no registered manager and staff vacancies relying on other homes."
Safety & Risk
8/10
✓
2020 IPC inspection: We were assured... preventing visitors from catching and spreading infections... using PPE effectively... accessing testing... infection outbreaks can be effectively prevented or managed. Per 2018: Medicines were managed safely... staff were clear on what constituted abuse... continuous monitoring... accidents or incidents reviewed.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: 'The manager is very supportive. They work alongside us and cover shifts, they will always help out. The teamwork is very good.' 'The manager is so approachable and very easy to talk to. She works with us a lot.'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: there were some staff vacancies... staffing levels had been reduced due to staff leaving but confirmed that people's needs had continued to be met by staff supporting from another of the provider's homes. We saw there was sufficient staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff confirmed they received ongoing training... mix of on-line, classroom and workbooks... training in autism and epilepsy. Staff confirmed they received supervision... manager... rostered themselves... to work on shift with staff.
Management
2/10
✕
Per 2018 comprehensive inspection: The service did not have a registered manager in post... Their registration was in progress at the time of this inspection.
Programmes
6/10
✓
Per 2018 comprehensive inspection: supported to visit their relative... arrangements had been made... to visit Skegness... going on holiday to Yarmouth... setting up a walking group... secure garden... equipment for outdoor games... one person... looking for employment.
Points to consider
No permanent manager registered with the regulator.
Per 2018 comprehensive inspection: The service did not have a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service... they had applied to register with us. Their registration was in progress.
Staffing is adequate but vacancies mean relying on workers from other homes to cover shifts.
Per 2018 comprehensive inspection: The manager confirmed that there were some staff vacancies that were being recruited to... staffing levels had been reduced due to staff leaving but confirmed that people's needs had continued to be met by staff supporting from another of the provider's homes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews