Last updated: 10 February 2026
"Supportive management, positive culture and strong safety practices, but agency staff for nights and vacancies hold it back."
2021: Assured on preventing infections, PPE use, testing, hygiene, outbreak management; Per 2019: medicines managed safely, risks assessed, safeguarding training completed.
Per 2019 comprehensive inspection: 'It's lovely here... staff became my family... good team work... I can easily approach [manager] for everything.'
Per 2019 comprehensive inspection: 'used agency staff recently to cover some night shifts... recruiting to two night staff posts.'
Per 2019 comprehensive inspection: staff completed range of training such as falls prevention, dementia; Care Certificate for new staff; supervisions every three months.
Per 2019 comprehensive inspection: Staff felt supported... complimentary about the management... '[Registered manager] leads a tight ship... open door policy.'
Per 2019 comprehensive inspection: activities co-ordinator, daily planned activities, outings, entertainers, pet dog and rabbits; 2021: range of activities including exercise, crafts, garden.
Staff numbers are enough to cover shifts but they use agency workers for some nights and have vacancies to fill.
The registered manager said they had used agency staff recently to cover some night shifts. The registered manager told us she was recruiting to two night staff posts.
Training includes mandatory and some specialist topics like dementia but no funded qualifications or career pathways mentioned.
Staff had completed training in areas such as falls prevention... dementia... Staff were encouraged to study for additional vocational qualifications in health and social care.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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