Last updated: 10 February 2026
"Supportive management, positive culture and specialist training, but high staff turnover and gaps in knowing key risks affect stability."
People were safe from the risk of abuse. Risks to people were assessed and regularly reviewed when people's needs changed.
There was a positive culture in the service. Staff said the management team were supportive.
There were sufficient, appropriately trained staff to care for people safely.
Specialist training had been undertaken around enteral feeding (PEG) and dementia care.
Staff said the management team were approachable and listened to them.
Not covered in 2023 focused inspection; prior comprehensive report from 2018 exceeds 2 years old.
High staff turnover makes the team less stable for care workers.
Some relatives commented that there was a high turnover of staff.
Some staff did not know key risks for residents like choking or de-escalation steps.
One person was at particular risk of choking but some staff were unaware of this risk.
Covert medication processes and some records did not always follow the home's policy.
The management of covert medicines and some documentation was not in line with the provider's policy.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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