Working at Heart of England Mencap - 201 Drayton Avenue
201 Drayton Avenue, Stratford Upon Avon, CV37 9LD
Operated by Heart of England Mencap
5 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by the manager with regular training and supervision, but staffing is adequate without team stability details and activities lack specialist programmes."
Safety & Risk
7/10
✓
Staff understood they could report their concerns to the registered manager and felt assured that these would be taken seriously.
Staff Culture
6/10
✓
Staff felt supported by the registered manager [and] understood their role.
Staffing Levels
5/10
!
A relative told us they thought staffing levels were adequate and [...] Staff felt staffing levels were appropriate to support people as required.
Training & Dev
6/10
✓
Staff had access to regular supervision and training and received feedback on their performance both during and after their induction.
Management
6/10
✓
Staff felt supported by the registered manager [and] understood their role.
Programmes
5/10
!
A relative told us their family member was offered lots of opportunities to take part and try different activities.
Points to consider
Staff numbers are adequate but nothing special, no details on agency staff or team stability.
A relative told us they thought staffing levels were adequate and their family member told they they received the support when needed.
No activities coordinator or specialist programmes, just a general range of activities to make days varied.
Staff supported people to enjoy a range of activities which reflected people's individual interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews