Working at Healy House
11 Omerod Road, Burnley, BB11 2RU
Operated by Healycare Limited
12 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Approachable management, stable staffing and supportive culture, but no activities programme and training gaps hold it back."
Safety & Risk
6/10
✓
Risks effectively assessed and managed... systems to safely manage medicines... but some risk assessments required updating, self-harm incidents not centrally reviewed (fixed during inspection), and one incident not reported to CQC.
Staff Culture
7/10
✓
Staff told us 'Morale seems fine, all staff give each other support' and 'Management are approachable... I feel they listen.' People provided positive feedback on the service.
Staffing Levels
7/10
✓
There were enough staff... rotas showed the service was staffed appropriately. People said 'There's more or less the same staff on'... Staff said 'stable staff base' and 'Staffing levels are adjusted as and when.'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff had received appropriate training and support... regular supervision... but not all staff understood how to use some of the paperwork in relation to assessing behaviours.
Management
7/10
✓
The registered manager was open and transparent. She was responsive and addressed areas of improvement without delay. Staff said 'Management are approachable if you need anything. I feel they listen.'
Programmes
2/10
✕
No activities, engagement programmes, creative approaches, or distinctive enrichment mentioned in either report; only routine care and independence promotion described.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned in either report.
Only standard training and supervision, with some gaps in staff understanding behaviour paperwork.
Per 2019 comprehensive inspection: not all staff understood how to use some of the paperwork in relation to assessing and understanding some people's behaviours.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews