Working at Healthlinc Apartments
Cliff Road, Lincoln, LN2 3JN
Operated by Elysium Healthcare (Healthlinc) Limited
7 bedsNursing homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Good training and safe practices, but no registered manager, high agency staff use, and few structured activities hold it back."
Safety & Risk
6/10
✓
Staff had received training and understood how to protect people from avoidable harm or abuse. People's medicines were managed safely and reviewed frequently.
Staff Culture
5/10
!
Staff felt supported by the nurse manager but had less confidence in the provider... 'Due to [adjoining service] issues its affecting the whole workforce, there's a flatness here.'
Staffing Levels
4/10
!
There was a high use of agency staff... Permanently employed staff made comments about permanent staff shortages, with several saying it had been this way for the last six months.
Training & Dev
6/10
✓
Staff received an induction and a package of on-going training... This included training around learning disability, autism, human rights and restrictive interventions.
Management
3/10
✕
The service did not have a registered manager. Staff said they saw the service manager infrequently and relied on the nurse manager.
Programmes
3/10
✕
Records showed during the last month people had few opportunities to engage in structured and meaningful activities other than, for example, walks, chatting with staff or watching TV.
Points to consider
No permanent manager in place, and the temporary manager was not very visible to staff.
The service did not have a registered manager... their visibility within Healthlinc Apartments had been markedly reduced
High use of agency staff to cover permanent shortages, which affects care consistency and staff workload.
There was a high use of agency staff, some of whom did not know people's needs well. Permanently employed staff made comments about permanent staff shortages
Few structured activities for residents, mostly basic like walks and TV with no dedicated plans, so shifts feel routine.
Records showed during the last month people had few opportunities to engage in structured and meaningful activities other than walks, chatting with staff or watching TV. There were no individualised or structured care plans
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews