Working at Healey Lodge Residential Home

Recruitment checks are poor so you might end up working alongside unsafe colleagues, and some shifts feel stretched.

Staff recruitment processes were not robust. Interview notes were either not fully completed or not accurate and gaps in employment had not always been explored.

Big gaps in mandatory training mean some staff lack basic skills like safe moving and handling.

The training matrix identified gaps in staff knowledge and some staff had been employed for several months and not completed any mandatory training.

Unsafe medication practices and poor risk management make it hard to keep people safe on every shift.

Medicines were not being managed safely. Records showed that people received some medicines too close together which put them at risk of harm.