Working at Healey House

Thorough risk assessments promoting independence and least restrictive support, safe medicines by trained staff, safeguarding training and challenging poor practice, incident analysis to prevent recurrence.

Staff happy, motivated, felt valued and respected, 'like my own family', strong team spirit, open communication, enjoyed working there.

Stable team with few changes, high retention, sufficient skilled staff for personalised flexible care, shortfalls covered by existing staff, people involved in recruitment.

Wide specialist training including autism, positive behaviour support, epilepsy; all staff have care qualifications, in-depth induction, regular supervision, appraisals and support for further qualifications.

Registered manager described as 'an excellent leader who placed people at the heart of everything they did'; praised by people, relatives, staff and professionals as exceptional, hands-on and working alongside team.

Chill Mill user-led social centre with events, aqua fit sessions, Compass Group, individual planners, community activities, fundraising, staff trained in meaningful activities, health improvements achieved.