Working at Healey House
3 Upper Maze Hill, St Leonards On Sea, TN38 0LQ
Operated by Hastings and Rother Voluntary Association for the Blind
25 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel well supported by the manager and safety measures are strong, but care plans need completing and there's no info on staff retention."
Safety & Risk
7/10
✓
Risks to people were identified and addressed efficiently and effectively. Improvements had been made to medicine processes since the last inspection.
Staff Culture
6/10
✓
Staff were positive about the support they received from the registered manager. One told us, '[Registered manager] is very good. Any questions I have I can just go and ask. He is always around if we need anything.'
Staffing Levels
5/10
!
There were enough staff to support people safely. Staff responded to people quickly and did not appear rushed.
Training & Dev
/10
✕
Management
4/10
!
The registered manager had begun to make improvements to care plans but further time was needed to ensure that these changes were applied throughout.
Programmes
/10
✕
Points to consider
The manager has improved quality checks but care plans are not fully updated yet across the home.
The registered manager had begun to make improvements to care plans but further time was needed to ensure that these changes were applied throughout.
Staffing is enough to keep things safe but there is no info on low staff turnover or avoiding agency workers.
There were enough staff to support people safely. Staff responded to people quickly and did not appear rushed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews