Last updated: 9 February 2026
"Strong leadership and positive culture where staff feel supported and valued, although staffing relied on workers from other homes during COVID and activities lack a dedicated coordinator."
2022: 'The home had been praised for how they had handled the outbreak'; all IPC measures assured safe; Per 2020: 'Medicines continued to be managed safely... staff understood safeguarding... confident to raise concerns'
Per 2020 comprehensive inspection: Staff and relatives spoke positively, comments included 'Brilliant place to work, the managers have helped me so much' and 'I can't fault the manager, she is always on hand'
2022: 'Members of staff from the provider's other services had worked at Headonhey to cover staff who were isolating during the COVID-19 outbreak'; Per 2020: 'There were enough staff to support people safely'
Per 2020 comprehensive inspection: 'Staff were provided with a wide variety of training... specific to meeting people's need... staff said, "I feel the training on offer is excellent. We are all trained to a high level"'
Per 2020 comprehensive inspection: 'The registered manager had a visible presence in the service and led very much by example... staff comments included "I feel it's a great company to work for. I have always felt supported by the managers"'
Per 2020 comprehensive inspection: 'We saw a varied range of activities on offer which included, music, arts and crafts, exercise, trips to local cafes, restaurants, swimming and supported holidays'
Staffing is adequate but they brought in workers from other homes to cover during the COVID outbreak.
Members of staff from the provider's other services had worked at Headonhey to cover staff who were isolating during the COVID-19 outbreak.
Activities include arts, crafts, music, trips, swimming and holidays but no dedicated coordinator or specialist programmes.
We saw a varied range of activities on offer which included, music, arts and crafts, exercise, trips to local cafes, restaurants, swimming and supported holidays. Per 2020 comprehensive inspection.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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