Last updated: 10 February 2026
"Staff feel supported with good training for roles, but staffing shortages on the dementia unit and safety issues with medicines and equipment hold it back."
Breaches in risk management and medicines; faulty pressure beds, stock discrepancies, IPC concerns like cluttered areas.
Staff felt supported, enjoyed roles, able to raise concerns but mixed views on leaders and team.
All staff said more needed on dementia unit, 'we are shattered'; agency at weekends, mixed feedback on levels.
Staff trained safely for roles including dementia but several had no supervision for months against policy.
New registered manager in post with staff saying 'lovely and supportive' but mixed feedback from people/relatives and breaches in governance.
Activities coordinator in place but all staff said people lacked meaningful activities; observed lack taking place.
Staff are stretched thin especially on the dementia unit where they need more for 2:1 care, and they use agency workers at weekends.
There isn’t enough staff on 1 unit. There are people who require 2:1 support and we are shattered... I don’t think there are enough staff at weekends, most of the staff seem to be from agencies.”
Medication checks have mismatches and gaps in records, plus faulty pressure relieving beds not checked properly.
we found several controlled drugs with a stock discrepancy... several pressure relieving beds to be showing a fault, not switched on and a lack of records.”
No meaningful activities programme despite a coordinator so the job is mostly routine personal care.
all staff we spoke with told us people lacked meaningful activities. We also observed a lack of activities taking place.”
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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