Last updated: 10 February 2026
"Staff feel supported with a happy team and strong safety practices, but lots of agency staff mean the team changes often."
Staff trained in safeguarding, risks identified and minimised, safe medicines management, incidents recorded, analysed and actioned.
Staff commented 'I love it here', 'We are well supported', 'My team are fantastic' and 'We are a happy little bunch'.
People told us there were a lot of agency staff; 'But they are quite good.' Sufficient numbers available to meet needs.
Staff received induction including Care Certificate, regular training refreshed when needed, and regular supervisions.
Staff told us they felt supported and received regular supervisions. Registered manager described as lovely and open about improvements.
Regular activities: animal days out, quizzes, bingo, singers, Pets as Therapy dog, outings to garden centres, theatres, school visits.
Lots of agency staff mean the team changes often and temps might not know residents well.
People told us there were a lot of agency staff; "But they are quite good."
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp