Working at Hazelwood House
22 Newbarn Road, East Cowes, PO32 6AY
Operated by Achieve Together Limited
11 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel valued and listened to in a family-oriented culture with supportive leadership and flexible staffing, but a recent lapse in visitor safety checks needs fixing."
Safety & Risk
7/10
✓
2022 targeted inspection: Assured on PPE use, cleaning schedules, testing, infection management but 'this procedure had not been fully followed during a family visit shortly before the inspection'; per 2019 good medicines safety and incident learning.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said 'I love it here it is fabulous', 'we get asked our views and feel we are listened to'; relatives called it 'family orientated place, they all care.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: 'Staffing levels had increased since the last inspection and were flexible and based on people's needs. One staff member told us, "It"s so much better now, the staffing levels mean we can have time for people."'; 2022: measures to mitigate COVID-related staff pressures.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had induction, mandatory training plus specialist such as autism and learning disability awareness, regular supervision and appraisals; 'We get loads of training and it's really good.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'People, their families, staff and external professionals all told us that the registered manager was very supportive, and the home was well led.'
Programmes
7/10
✓
Per 2019 comprehensive inspection: Regular music therapy, weekly exercise class, gardening group, community singing group, social nights, sailing with local charity.
Points to consider
They missed fully checking one family visitor's test recently, so safety checks are not perfect every time.
However, we identified this procedure had not been fully followed during a family visit shortly before the inspection. The registered manager undertook to ensure the procedure was followed correctly on all occasions in the future.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews