Working at Hazelmere House Care Home
Pinewood Road, Wilmslow, SK9 2RS
Operated by Bupa Care Homes (GL) Limited
60 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by approachable management and positive culture, but adequate staffing and basic training hold it back."
Safety & Risk
8/10
✓
Staff were aware of individual risks to people and were knowledgeable about how to safeguard people from abuse. Medicines were administered and managed safely, audited regularly.
Staff Culture
8/10
✓
Staff felt they could raise any concerns or ideas for improvement and their comments would be listened to and acted upon. Staff told us the manager was very approachable, always had an open door and they felt supported.
Staffing Levels
6/10
✓
Staff we spoke with told us they could provide safe care with the number of staff on duty.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were supported with different training, learning and development opportunities. Training was up to date, staff were regularly supervised and told us they felt supported.
Management
8/10
✓
The home had a manager and clinical lead who were both dynamic, knowledgeable and aspired to provide the best care possible. Staff told us they felt very supported by an approachable management team.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a dedicated activities co-ordinator in post; they arranged a variety of activities based around people's enjoyments and interests.
Points to consider
Staff numbers are safe but nothing special, no details on agency use or keeping staff long-term.
Staff we spoke with told us they could provide safe care with the number of staff on duty. Per 2019: use of agency staff had decreased.
Training covers basics like induction and supervisions but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were supported with training, learning and development opportunities. Training was up to date, staff were regularly supervised.
Activities coordinator runs varied programme but no specialist or innovative approaches to enrich the role.
Per 2019 comprehensive inspection: dedicated activities co-ordinator... arranged a variety of activities... notice boards contained 'what's on this week'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews