Last updated: 9 February 2026
"Supportive management and a stable, long-standing staff team, although activities lack a dedicated coordinator and focus on routine care with basic events."
People were safe from harm and abuse. Safeguarding processes were in place to record concerns and notifications to the local authority and CQC were made appropriately. The provider had an effective medicines administration process which ensured medicines were administered safely.
Staff gave positive feedback about the support they received from the management team. Staff said management were approachable. We observed staff working well together and supporting each other.
Staffing was safe and well-managed. The staff team was a well-established, long standing team with minimal staff turnover.
Staff competencies were regularly checked, and training was up to date. Staff had MCA training, and policies followed MCA principles.
Staff said the management team were approachable and supportive. One staff member said, '[The registered manager] is an amazing manager and always puts everyone first before herself, anything you feel is needed she will try her best to get.'
Records demonstrated regular meetings where people shaped menus, activities and events, such as planning Halloween celebrations and trips to local places.
No dedicated activities coordinator or specialist programmes, so the role focuses on routine care with basic trips, menu planning, and events.
Records demonstrated regular meetings where people shaped menus, activities and events, such as planning Halloween celebrations and trips to local places.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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