Working at Hazelgrove Nursing Home
Heath Hill Avenue, Brighton, BN2 4FH
Operated by Hazelgrove Healthcare Limited
38 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management and strong teamwork culture, but busy staffing on sick days with agency use and only standard training."
Safety & Risk
7/10
✓
Risks assessed and managed individually, medicines safe with audits, staff aware of safeguarding, incidents recorded with follow-up.
Staff Culture
7/10
✓
Strong emphasis on teamwork; staff say 'we all worked together', 'big family', and feel supported by understanding manager.
Staffing Levels
6/10
✓
Enough staff to keep people safe, with cover for sickness using existing staff or agency when required; staff say 'busy days when people call in sick, but there is always cover'.
Training & Dev
6/10
✓
Staff received relevant training, induction, shadowing, supervision and appraisals; staff say 'training is very good, mixture of online and face to face'.
Management
7/10
✓
Registered manager has open-door policy, listens to staff, residents and relatives; staff say 'very understanding manager' who supports them and made good culture.
Programmes
6/10
✓
Range of activities including music, arts and crafts, exercise, trips, entertainers and one-to-one time, tailored to what people want.
Points to consider
Staffing is adequate but gets busy on sick days with agency sometimes used.
We have enough staff, there are busy days when people call in sick, but there is always cover.
Only standard training like induction and supervision, no specialist courses or funded qualifications.
Staff had received relevant training... induction... shadowed experienced members of staff... one to one supervision meetings and annual appraisals.
Activities are regular but basic like music, crafts, exercise and trips, no specialist programmes or coordinator.
Range of activities on offer which included, music, arts and crafts, exercise, trips around the local area and visits from external entertainers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews