Working at Hazelford Care Home

People were kept safe by processes in place to protect them from harm, injury or abuse. Risks associated with health conditions were managed and mitigated well.

Staff had regular meetings and spoke highly of the manager. For example, a staff member explained to us, 'Since our new manager has taken charge it has had a positive impact on staff and therefore the residents. It is a lovely place to work and a very friendly place where the staff feel like part of a great team and are valued by our manager.'

Staff received training appropriate to their roles. Staff felt supported in their role and were provided with training resources to enable them to have the skills to meet people's needs effectively.

The home had a new manager in post who people and staff spoke about positively. There had been significant improvements made by the management team to ensure a high quality of care was delivered.