Working at Hazeldene Residential Care Home
20 Bury Road, Gosport, PO12 3UD
Operated by Firtree Associates Limited
27 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel valued with supportive management and a positive culture, but basic training and regular agency use hold it back."
Safety & Risk
7/10
✓
Appropriate systems were in place and followed, which protected people from the risk of abuse. Staff had received safeguarding training and knew how to prevent, identify and report allegations of abuse.
Staff Culture
7/10
✓
Staff were very positive about working at Hazeldene. Comments from staff included: 'I love working here, I really enjoy my job', and 'I can always get support if I need it.'
Staffing Levels
6/10
✓
There were enough staff to support people's needs in a timely and unhurried way. Short term staff absences were covered by existing staff members or regular agency staff.
Training & Dev
5/10
!
Staff completed a range of training to meet people's needs, which was refreshed and updated when required. New staff completed a programme of induction... Care Certificate.
Management
7/10
✓
People, their family members and external professionals said the registered manager was approachable and supportive. Staff were also positive about the registered manager.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities were varied and regular and people felt they had plenty to do. Activities took place with people every day.
Points to consider
Only basic training like induction and Care Certificate with no specialist courses or qualifications on offer.
Staff completed a range of training to meet people's needs, which was refreshed and updated when required. New staff completed a programme of induction... Care Certificate.
Activities happen regularly but are basic with no special programmes to make the job more varied and fun.
Per 2019 comprehensive inspection: Activities were varied and regular and people felt they had plenty to do. There's always something to do here... young man at the weekends.
Staffing levels are adequate but they use regular agency staff sometimes to cover short absences.
Short term staff absences were covered by existing staff members or regular agency staff which helped ensure continuity of care for people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews