Last updated: 10 February 2026
"Supportive management and a happy, valued staff team, but agency staffing and basic training without specialist development."
2021 targeted inspection: Assured on all IPC including PPE use, testing, cleaning, outbreak management; 2018: safe medicines, recruitment, safeguarding alerts investigated with action.
Per 2018 comprehensive inspection: Staff happy, felt valued and supported; high satisfaction in questionnaires on job satisfaction and communication, would recommend home.
Per 2018 comprehensive inspection: Most felt enough staff but agency used when unable to cover leave, some weekend shortages noted and addressed post-inspection.
Per 2018 comprehensive inspection: Staff had appropriate induction, effective training updated regularly and supervision, but no specialist development mentioned.
Per 2018 comprehensive inspection: People and staff were happy with management; registered manager approachable and supportive, acted on feedback via meetings and audits.
Per 2018 comprehensive inspection: Varied daily activities with two coordinators including bingo, baking, quizzes, entertainers; people happy with programme.
Staffing is adequate but they use some agency workers when shifts cannot be covered internally.
agency staff were used when this was not possible
Only standard training and regular supervisions with no specialist courses or funded qualifications.
Staff received an appropriate induction, effective training and regular supervision
No distinctive activity programmes or special training for staff in therapeutic approaches.
People were encouraged and supported to take part in a variety of activities and events at the home... two activities co-ordinators
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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