Working at Hazeldell Residential Home
Elton Park, Ipswich, IP2 0DG
Operated by Hazeldell Ltd
42 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety plans and an approachable manager fostering a positive culture, although staffing lacks details on long-term retention and training misses funded qualifications."
Safety & Risk
8/10
✓
Peoples care plans contained detailed risk assessments for staff to follow which were designed to keep people safe.
Staff Culture
7/10
✓
The service had a positive, open culture that was shared amongst the management team and staff.
Staffing Levels
6/10
✓
From reviewing rotas and speaking with people and staff, there were consistently enough staff to meet people's assessed needs.
Training & Dev
6/10
✓
Staff received supervision, training and there were opportunities for staff to further develop their skills and knowledge.
Management
7/10
✓
The manager really does have an open-door approach and you can go to them at anytime and any of the senior staff.
Programmes
6/10
✓
The service had dedicated activity staff and they were planning events for everyone to enjoy such as entertainers coming to the service and on-going in-house activities.
Points to consider
Enough staff to meet needs, but no details on agency use or staff staying long-term.
From reviewing rotas and speaking with people and staff, there were consistently enough staff to meet people's assessed needs.
Training includes supervision and updates, but no funded qualifications or clear career paths.
Staff received supervision, training and there were opportunities for staff to further develop their skills and knowledge.
Activities programme with dedicated staff and some outings, but nothing specialist or innovative.
The service had dedicated activity staff and they were planning events for everyone to enjoy such as entertainers coming to the service and on-going in-house activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews