Last updated: 10 February 2026
"Staff feel well supported by managers and colleagues with good training and safety, although occasional agency staff and basic activities are drawbacks."
2022 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed.
Per 2018 comprehensive inspection: Staff told us they enjoyed working in and felt well supported both by their colleagues and the managers in the service. Regular staff meetings took place.
Per 2018 comprehensive inspection: Staffing levels on the day of the inspection were sufficient to meet the needs of people who used the service. Our examination of the staff rotas confirmed staffing levels were provided at consistent levels.
Per 2018 comprehensive inspection: Staff told us they received the training and supervision they needed to be able to carry out their roles effectively. Records showed training was on-going including syringe drivers updates, medication, wound care with regular supervision and annual appraisals.
Per 2018 comprehensive inspection: Staff told us they enjoyed working in and felt well supported both by their colleagues and the managers in the service.
Per 2018 comprehensive inspection: There were a range of activities available including flower arranging, gardening, entertainers, picture bingo, music therapy, hand massage, dementia dolls, lifelike pets, activity muffs and 'Bridging the Age Gap' intergenerational project with nursery.
Staffing is adequate and consistent but they sometimes use agency staff when internal cover for holidays or sickness is not possible.
Per 2018: where possible any holiday or sick leave was covered by other staff rather than having to use agency staff. If this was not possible they used the same agency and tried to have staff that had worked at the home before.
Activities are varied with a coordinator including gardening, music therapy and dementia aids but no named specialist programmes like PARO therapy or measurable outcomes.
Per 2018: range of activities: flower arranging and gardening, picture bingo, music therapy and hand massage, dementia dolls, lifelike breathing cats and dogs and activity muffs, 'Bridging the Age Gap'.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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