Working at Hazel Villa
44-46 Nayland Road, Colchester, CO4 5EN
Operated by D & S Healthcare Limited
8 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong team morale and supportive leaders, but recent full-time staff hires mean long-term stability is unproven."
Safety & Risk
7/10
✓
People were protected from bullying, harassment, avoidable harm and abuse. Risks to individuals were managed well... The management of medicines was safe...
Staff Culture
8/10
✓
Staff morale is very good. We are a good team, we all get on well together, no one is worried about raising concerns, everyone is approachable.
Staffing Levels
6/10
✓
Staff spoke positively about the staffing levels within the home and told us there were enough staff to provide a safe and effective service.
Training & Dev
6/10
✓
Staff told us that they completed a range of training that ensured they were able to meet people’s needs effectively. They felt well supported. One staff member told us, “Everything here is consistent, we have regular supervision and meetings.”
Management
7/10
✓
Staff told us leaders and management were open and transparent, and they listened and acted on any concerns.
Programmes
6/10
✓
People had choice and control in relation to flexible access to the community and leisure activities both inside and outside of the home... enrolled at college... going bowling and swimming. [Name] has joined a local gym.
Points to consider
Staff numbers are enough for safe care, but they just recently hired more full-time staff so no long-term team stability mentioned.
The registered manager told us staffing had improved, and more permanent staff had been recruited.
Training is a broad range to meet basic needs with regular supervisions, but no specialist courses or funded qualifications.
Staff have had a lot of training since [my relative] moved in, on a broad range of subjects... they completed a range of training that ensured they were able to meet people’s needs effectively.
Varied outings like college, gym and fireworks make days interesting, but no activities coordinator or special programmes.
[Name] has enrolled at college and is doing a people skills course, they also like going bowling and swimming. [Name] has joined a local gym... went to a fireworks display.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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