Last updated: 9 February 2026
"Strong safety practices and positive culture with motivated staff, although staff retention details and specialist training are lacking."
Per 2020 IPC inspection: assured on infection prevention including cleaning, PPE use, testing, social distancing; per 2018: good safeguarding, risk assessments, medicines management.
Per 2018 comprehensive inspection: staff motivated, open communication, effective teamwork, positive transparent culture.
Per 2018 comprehensive inspection: staffing levels based on individual needs with flexibility to ensure sufficient staff.
Per 2018 comprehensive inspection: staff completed regular training, thorough induction with shadowing, frequent supervision.
Per 2018 comprehensive inspection: registered manager very actively involved in care, working alongside staff, staff motivated with positive open culture.
Per 2018 comprehensive inspection: activities included seaside trips, pets as therapy, films, community links and school connections.
Staff numbers are enough for safe care, but no details on team stability or agency use.
Per 2018 comprehensive inspection: staffing levels were based upon people's individual needs and the registered manager told us they had flexibility to control admissions to ensure people received safe care with sufficient staff.
Staff get regular training and supervisions, but nothing on specialist courses or qualifications.
Per 2018 comprehensive inspection: Staff completed regular training and engaged in supervision meetings.
Some activities like pet therapy and outings keep things varied, but no coordinator or specialist programmes.
Per 2018 comprehensive inspection: events such as a seaside trip, a Christmas meal out and dressing up for Halloween. We saw people were engaged in activities during the inspection; a 'pets as therapy' visitor brought a dog.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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