Working at Hazel Bank Care Home

Some non-care staff lack required training on learning disabilities and autism.

whilst care staff had been trained in supporting people with a learning disability and autism this had not been extended to ancillary staff. This is a mandatory requirement for all groups of staff.

Staff numbers are safe with a steady team but training gaps for some staff limit the quality.

Safe staffing levels were in place... established and consistent staff team... whilst care staff had been trained in supporting people with a learning disability and autism this had not been extended to ancillary staff.

Only a basic range of activities mentioned with no special programmes or coordinator to vary the work.

People said there were a range of activities available. We observed activity sessions where people’s involvement was promoted.