Last updated: 10 February 2026
"A strong family-like culture and approachable hands-on management, although staffing levels sometimes leave staff feeling busy and rushed."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated... Lessons were learnt
Staff spoke highly of the culture... 'We work like a team... It’s a family here.' 'morale is quite good... we all pull together'
There were enough staff with the right skills... Whilst people and their relatives did not feel staffing levels were unsafe, some people did remark that staff were very busy
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development
The management team were visible within the home and staff said all were approachable. 'When we are short staffed the [management team] is very hands-on they pick up shifts'
Staff supported people’s social and emotional wellbeing by providing a range of activities... knitting club... local schools... parent baby groups... local car clubs
Staff numbers are enough to keep things safe but staff and residents say they feel rushed or busy at times.
“Sometimes there are more than enough and other times it is adequate” and “...if they had a few more staff, they would not be rushed off their feet.”
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp