Working at Hayward Care Centre
Corn Croft Lane, Devizes, SN10 2JJ
Operated by The Orders Of St. John Care Trust
80 bedsNursing homesResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff enjoy a positive no-blame culture and safe medicines management, but limited activities and occasional daytime staffing shortages hold it back."
Safety & Risk
7/10
✓
Medicines now managed safely with training and audits; risks assessed with guidance for staff; incidents reviewed monthly.
Staff Culture
7/10
✓
Staff said there was a positive no blame culture at the service, inclusive and well-led by the registered manager.
Staffing Levels
5/10
!
Enough staff to meet needs safely observed, but for 1 person not enough for person-centred care; staff feedback mixed on numbers.
Training & Dev
6/10
✓
Staff provided with a range of training and regular supervision; medicines training and competence checks completed.
Management
6/10
✓
New registered manager; staff said the whole management team were approachable, inclusive and responsive.
Programmes
3/10
✕
Basic activities like monthly church services, hobbies and some community trips mentioned, but limited and shortfalls for 1 person.
Points to consider
Jobs mostly routine personal care since there is no activities coordinator or varied programme.
Staff had not supported this person to access their local community... Whilst other people at the service had been out on trips... this person had not.
Staff numbers are adequate but sometimes not enough during the day according to some staff.
Staff feedback about staffing numbers was mixed... some said there were times during the day when there were not enough staff.
Training covers basics like medicines and safeguarding but misses specialist training for some needs like learning disabilities.
Staff had not all received the correct training to support people with learning disabilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews