Working at Haythorne Place

Not all accidents get recorded properly, so the team might miss chances to learn and prevent repeats.

we found 2 incidents that had not been reported. This shows that not all incidents were captured in the system.

Activities are basic like board games, crafts, and seasonal stuff with a coordinator, but nothing more creative or varied to enrich the workday.

an activities coordinator supported people with board games and seasonal activities. We observed staff engaging with people during a session mixing activities like a board game, crafts and friendly conversation.

Risk guidance in care plans is sometimes unclear, so staff might not always know the best way to keep people safe.

we noted some plans would have benefited from clearer guidance on the management of risks. For example, we found moving and handling care plans would have benefitted from more detailed guidance.