Last updated: 9 February 2026
"Low staff turnover and high team morale, but basic training and activities without a dedicated coordinator."
Processes for medicines were clear and adhered to; staff trained in safeguarding with good knowledge of abuse recognition and reporting.
Staff felt valued and staff morale was high. 'We work together, we are a good team' and 'I love working here, it doesn't feel like work.'
People were supported by a consistent staff team; many of whom had worked at the service for several years. Low staff turnover.
Staff received an induction, relevant training, regular supervision and appraisal.
The registered manager was approachable; staff said '[The registered manager] listens to us. We can go to him at any time.'
The provider organised regular activities inside the home and increased opportunities for trips; observed a quiz with banter and laughter.
Staff get regular training and supervision but only standard topics like moving people and infection control, no specialist courses or funded qualifications.
Staff received regular training in areas relevant to their role such as, moving and handling people and infection control.
Activities include quizzes, entertainers and trips but no dedicated coordinator or special programmes to make the role more varied.
The provider organised regular activities inside the home and since our last inspection, had increased the opportunities for people to go out on trips or participate in activities outside the home.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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