Working at Haydon-Mayer

Medication guidance is unclear and not person-specific, risking wrong doses or people missing meds when needed.

The guidance for staff about when to give 'when required' medicines was not accurate or person centred, placing people at risk of not receiving their medicine when they needed it.

Managers' audits and checks miss big issues like poor risk guidance and medication problems.

Checks and audits had been completed, but these had not identified the shortfalls found at this inspection.

Only standard induction and mandatory training, no specialist courses or funded qualifications.

Per 2019 comprehensive inspection: New staff completed an induction which included core training and working alongside experienced staff... Staff told us they had regular training.