Working at Haydock Lodge
200 Ashton Road, Newton-le-Williows, WA12 0HW
Operated by TRU (Transitional Rehabilitation Unit) Ltd
30 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by the manager and medicines are managed safely, but not all staff get regular supervision and team stability lacks detail."
Safety & Risk
8/10
✓
Medicines were managed safely and clear processes were in place... All staff administering medicines undertook annual competency assessment and training. All staff had received regular training in adult safeguarding and were able to demonstrate a good understanding of how to recognise and report signs of potential abuse.
Staff Culture
7/10
✓
Some staff told us they felt fully supported by the registered manager and management team. Staff told us that training was appropriate to their roles and always interesting and informative.
Staffing Levels
6/10
✓
The registered provider based the amount of staff on the needs of the people being supported and this was continually reviewed. We saw sufficient numbers of staff were on duty to meet the needs of the people living at the service.
Training & Dev
7/10
✓
Some staff had completed training linked to the qualification and credit framework (QCF) in health and social care to further increase their skills and knowledge... The registered manager actively supports and promotes continual development.
Management
8/10
✓
Staff said that they felt supported by the manager and that she went out of her way for people to support them. Staff told us that they were happy and confident to voice any issues or concerns that they had as well as feeling that any concerns would be acted upon.
Programmes
6/10
✓
People were supported to take part in activities of their choice... 'Grub club'... themed night offering a three course meal... recent theme nights had included Mexican, American, Italian and Chinese themes. One person... 'I have my own gardening plot and I love it. I have birds that visit my garden every day and I feed them. I am doing an NVQ in horticulture'.
Points to consider
Staff numbers meet needs but no details on team stability or low agency use to keep workloads easy.
There were sufficient numbers of staff to meet the needs of the people living at the service. People told us there were enough staff to meet their needs and someone was always available if they needed them.
Activities include outings and themed grub club dinners but no specialist therapeutic programmes or staff trained in them.
People were supported to take part in activities of their choice and encouraged to maintain hobbies and interests... 'Grub club'... theme nights had included Mexican, American, Italian and Chinese themes.
Not all staff get regular supervision, especially in the Newton unit.
Records within staff files did not demonstrate that regular organisational or clinical supervision had taken place with all members of staff... Within the Newton Unit staff told us they did not receive regular formal or clinical supervision and records confirmed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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