Working at Hawthorn Bungalow
Regent Way, Brentwood, CM14 4TY
Operated by Outlook Care
10 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by the manager with good training and a friendly culture, but staffing lacks long-term stability and activities need better coordination."
Safety & Risk
8/10
✓
Staff had been trained in IPC. People were observed being at ease around people wearing PPE. Suitable plans were in place to care for people who were symptomatic or COVID-19 positive.
Staff Culture
7/10
✓
"It is a nice friendly environment we all work well together for residents." Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
"Training is very good, we can request any training we are interested in and the registered manager will book it. We have all been put on epilepsy training and we have done dysphasia training." Per 2019 comprehensive inspection.
Management
7/10
✓
Staff told us they enjoyed working at the service and spoke highly of the support and encouragement provided by the registered manager. Per 2019 comprehensive inspection.
Programmes
5/10
!
We do sensory and tactile activities, pamper sessions, going to the shops, the farm shop, board games and various projects. Weekly aromatherapy and reflexology sessions. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are enough to keep people safe, but no details on low agency use or staff sticking around long-term.
There were enough staff to meet people's needs. Per 2019 comprehensive inspection.
Activities are regular like pamper sessions, aromatherapy, and outings, but no dedicated coordinator or specialist programmes.
We do sensory and tactile activities, pamper sessions, going to the shops, the farm shop, board games and various projects. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews