Working at Hawkstone House
Shann Lane, Keighley, BD20 6NA
Operated by Isand Limited
10 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Supportive leadership and a family-like culture stand out, but activities lack a dedicated coordinator and training misses specialist career paths."
Safety & Risk
8/10
✓
Risks to people's health and safety were assessed and a range of detailed risk assessments were completed... Medicines systems were organised, and people were receiving their medication when they should.
Staff Culture
8/10
✓
Staff told us there was an inclusive and relaxed atmosphere in the home. One staff member described Hawkstone House as, 'Like a family. Everyone helps everybody.'
Staffing Levels
7/10
✓
Safe staffing levels were maintained... generally 11 staff on duty during the day. This meant people received a high level of one to one support. Staff said there was enough time to complete these tasks.
Training & Dev
7/10
✓
We reviewed the training matrix for the service which showed staff were up to date with training. We saw staff had the opportunity to complete additional training to further develop their skills.
Management
8/10
✓
Staff praised the registered manager and said they were supportive and had an 'open door' approach. One staff member said, '[Manager] is an inspiration and a good leader.'
Programmes
6/10
✓
Over the course of the inspection we observed people had access to a range of individual activities. This included work placements, swimming, walking, using the trampoline, crafts and going out for a shopping and lunch trip.
Points to consider
Activities include swimming, crafts and outings for variety, but no dedicated coordinator or specialist programmes like pet therapy to make the role more enriching.
people had access to a range of individual activities. This included work placements, swimming, walking, using the trampoline, crafts and going out for a shopping and lunch trip.
Training is up to date with some extras, but no funded specialist qualifications or clear career paths mentioned.
Staff told us they received a range of training... staff were up to date with training. We saw staff had the opportunity to complete additional training to further develop their skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews