Working at Hawkinge House Proactive Assessment Unit
1 Hurricane Way, Folkestone, CT18 7SS
Operated by Hawkinge House PAU Limited
62 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive approachable management and open honest culture with safe medicines management, although few activities without a dedicated team."
Safety & Risk
8/10
✓
Medicines were managed safely in line with national guidance. Medicine errors were documented, investigated and lessons learned shared during clinical meetings.
Staff Culture
7/10
✓
Staff told us the culture was open and honest with good teamwork. One staff member said of the culture, 'It is open and honest and always striving to improve.'
Staffing Levels
6/10
✓
There were enough staff deployed to meet peoples' needs. Staff told us there were enough staff most of the time.
Training & Dev
6/10
✓
Nurses and care staff had received training and had the knowledge and skills they needed to safely provide care. Staff told us they had received training and we saw training was up to date.
Management
7/10
✓
People and staff told us the registered manager was supportive and approachable with an open door policy and the service was well organised.
Programmes
4/10
!
Professionals and relatives told us they thought there could be more activities. Due to the short-term nature of the care provided, the service did not have a dedicated activities team.
Points to consider
No activities coordinator or team, so the role is mostly routine personal care with few events to run.
Due to the short-term nature of the care provided, the service did not have a dedicated activities team.
Staffing is enough most of the time but not standout, with no info on low agency use or stable team.
Staff told us there were enough staff most of the time.
Only standard training to keep skills up to date, no specialist courses or funded qualifications mentioned.
Staff had received appropriate training. Staff told us they had received training and we saw training was up to date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews