Working at Hawkhurst House

Staffing is adequate with enough staff on duty, but no details on low agency use or staff retention to make workloads easy.

People and their relatives told us there were enough staff to meet their needs.

Only standard training mentioned with no specialist courses or funded qualifications for career growth.

Staff were well trained and had the necessary knowledge and skills to provide good quality, effective care.

Activities programme has variety like entertainers and themed events, but lacks specialist therapeutic training or innovative partnerships.

There was an activity board which detailed the planned activities in words and pictures. There had been an increase in the hours for the activity team.