Last updated: 10 February 2026
"Robust safety and staff feeling valued with good training, but some rushed days and basic activities without a dedicated coordinator."
Robust systems for safeguarding, risk assessments regularly reviewed, safe medicines management with audits, and incidents analysed for learning.
70% of staff rated working at the service as outstanding in surveys.
Staff confirmed there was enough staff to meet people's needs. One staff told us, 'Some days are rushed, but there is enough staff.'
Staff had completed mandatory and optional training, all up to date, with most having level 2 or 3 diplomas in health and social care, plus regular supervisions.
The registered manager was a visible presence in the service, who operated an open-door policy.
A varied range of activities were available, including community outings, music, dancing, singing visitors and church visits.
Staffing is adequate but staff say some days feel rushed.
One staff told us, 'Some days are rushed, but there is enough staff.'
No dedicated activities coordinator or specialist programmes, just basic music, outings and visitors.
The registered manager told us, they had explored many activities within the service and people's preference was generally listening to music on a daily basis.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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