Working at Hawabu House
46 Sandwell Street, Walsall, WS1 3EB
Operated by JN Healthcare Group Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff enjoy a supportive culture with consistent staffing, but lack of structured activities and potential safeguarding risk hold it back."
Safety & Risk
6/10
✓
People told us they felt safe and staff had received training in safeguarding and knew how to keep people safe. There were recruitment processes in place and recruitment checks were carried out before staff were appointed. Peoples' medicines were managed safely. Incidents and accidents were recorded and analysed for trends.
Staff Culture
8/10
✓
All staff we spoke with enjoyed working at the service. One staff member said, 'The staff and manager are always on hand. I genuinely feel it is a really good care home which is really good to work at.' Regular staff meetings were held in order for care staff to share their views and take part in reflective practice.
Staffing Levels
7/10
✓
We saw there was enough staff to meet peoples' needs. One person told us, 'I always have enough staff to do what I want, when I want to.' A member of staff told us, 'We do have a consistent core staff to meet peoples' needs.'
Training & Dev
6/10
✓
Staff received induction training to give them the skills and knowledge to support people safely. Staff were trained in a range of interventions and techniques to respond to people's changing needs and risks and support them safely. Management and care staff received continuous training
Management
7/10
✓
All staff we spoke with enjoyed working at the service. One staff member said, 'The staff and manager are always on hand. I genuinely feel it is a really good care home which is really good to work at.'
Programmes
4/10
!
People were supported to take part in activities they enjoyed outside of the home such as shopping and going to the gym. One person told us, 'I like going out for a drive, I like all types of roads and I like shopping and going to see Santa.'
Points to consider
No structured activities programme or coordinator, so the role is mostly routine personal care with basic outings like shopping.
People were supported to take part in activities they enjoyed outside of the home such as shopping and going to the gym.
Only standard training like induction and some specialist techniques, no funded qualifications or career development.
Staff received induction training... Staff were trained in a range of interventions and techniques... Management and care staff received continuous training
Potential safeguarding risk from an adult resident living with children, flagged by a professional even though no immediate risk found.
The provider had an adult living at the service which could potentially pose a risk to the three children also residing there, however, we did not find any immediate risk... I do need to be mindful of the age mix.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews