Last updated: 10 February 2026
"Staff feel respected, supported and valued with good training, although no dedicated activities coordinator limits programmes to basic ones."
People were kept safe from avoidable harm because staff knew them well... Staff had training on how to recognise and report abuse... Staff recognised incidents and reported them appropriately...
Staff felt respected, supported and valued by senior staff... 'It's a nice place. I feel safe... This is the best job... management do support you... You don't feel pressured...'
There was enough staff, including for support for people to take part in activities... Senior staff considered staff skill mixes and people's support preferences...
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included... positive behaviour support, human rights and all restrictive interventions.
The registered manager and senior staff worked directly with people, were approachable... Staff felt respected, supported and valued... 'This is the best job I have had in care, because the management do support you...'
People were supported to participate in their chosen... interests... One likes to cook with staff. Others like... garden, walk through the woods to the shopping centre, or make cards.
No dedicated activities coordinator or specialist programmes, so the role mixes personal care with basic activities like cooking and garden time.
One likes to cook with staff. Others like to spend time in the garden, walk through the woods to the shopping centre, or make cards.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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