Working at Havengore House Residential Care Home

No activities coordinator or varied programme, just basic quizzes and chair exercises so the role is mostly routine care.

People were observed to participate in chair exercises and a quiz about the decades. Staff responsible for facilitating social activities demonstrated enthusiasm and commitment to their role.

Staffing is enough to get by with no shortages, but nothing special like a stable long-serving team.

The deployment of staff was appropriate and there were enough staff to meet people's needs. Staff told us staffing levels were appropriate to meet people's needs.

Only standard training and basic induction, no specialist courses or qualifications funded.

Per 2019: Newly employed staff had received an induction relevant to their role. However, this did not include the Care Certificate where staff had not acquired a formal vocational qualification.