Working at Haven Lodge
14 Wellesley Road, Clacton On Sea, CO15 3PP
Operated by Alliance Care and Support Limited
9 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive and approachable manager with staff feeling proud and working well as a team, although activities lack coordination and staffing is just adequate."
Safety & Risk
8/10
✓
Processes were in place to safeguard people from abuse and staff were aware of their responsibilities. The registered manager collated and analysed information from all accidents and incidents each month to identify trends and learning points.
Staff Culture
8/10
✓
Staff worked together well as a team and all the staff said they helped each other out when needed. Staff were proud of the service they provided.
Staffing Levels
6/10
✓
Relatives said they felt there were generally enough staff available.
Training & Dev
7/10
✓
Staff told us they completed mandatory training and had good access to additional training. They had completed training in caring for people with diabetes, autism and in managing behaviours that challenge.
Management
8/10
✓
Staff told us the registered manager was fair, supportive and approachable. They told us the manager was available for them to go to and they were confident any concerns they raised would be addressed.
Programmes
5/10
!
People were able to follow a variety of interests and activities. People had their own individual activities notes which detailed the activities they liked to take part in and took their past interests into account.
Points to consider
No activities coordinator or special programmes mentioned, so the role involves mostly routine personal care with some individual hobbies.
People had their own individual activities notes which detailed the activities they liked to take part in and took their past interests into account.
Staffing is adequate but nothing special, with no details on stable team or low agency use.
Relatives said they felt there were generally enough staff available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews