Working at Havelock Court Care Home
6 Wynne Road, London, SW9 0BB
Operated by Bupa Care Homes (ANS) Limited
60 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel supported by an approachable manager, but few activities and poor oversight hold it back."
Safety & Risk
4/10
!
People did not always receive care and support from staff that had sufficient information on how to mitigate identified risks. Records showed that potential risks... not always suitably assessed.
Staff Culture
6/10
✓
Staff were positive about the support they received from the registered manager. Comments included, 'The door is always open, she's 100% approachable'
Staffing Levels
5/10
!
People received care and support from adequate numbers of staff to meet their basic needs, however there were insufficient numbers of staff allocated to support people to undertake activities... call bell up to 15 minutes.
Training & Dev
5/10
!
Staff received on-going training... but Records confirmed staff did not always receive supervisions in line with the provider's policy... 'I haven't had a supervision this year.'
Management
4/10
!
Quality oversight of the service was not sufficient... The failure to ensure the service was well-led is a breach of Regulation 17 Good Governance.
Programmes
3/10
✕
People did not always receive sufficient activities to meet their social needs... Comments included, 'We do nothing', 'There's not enough to do in the day.'
Points to consider
Little to no activities programme, so the role is mostly routine personal care with bored residents sitting around.
People did not always receive sufficient activities... Comments included, 'We do nothing', 'There's not enough to do in the day.'
Staffing covers basics but call bells take up to 15 minutes and no time left for chats or activities.
call bell analysis and found there were instances whereby staff had taken up to 15 minutes to respond... insufficient numbers of staff allocated to support people to undertake activities
Staff miss regular check-ins with managers, holding back skill development and feedback.
staff did not always receive supervisions in line with the provider's policy... 'I haven't had a supervision this year.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews