Working at Haughgate House Nursing Home
Haugh Lane, Woodbridge, IP12 1JG
Operated by Healthcare Homes Group Limited
42 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel valued in an inclusive culture with good training and activities, but staffing concerns with agency use and no registered manager hold it back."
Safety & Risk
6/10
✓
Risks to people's safety were assessed and reviewed. Care plans had individual risk assessments [...] However, some reviews of risk assessments were overdue.
Staff Culture
7/10
✓
Staff described an inclusive and empowering culture. [...] 'I like it here, the support I get from the organisation is good, no blame culture, the home is lovely, the staff are good.'
Staffing Levels
5/10
!
We received mixed views as to whether there were enough staff to meet people's needs; they had been using agency staff but had been successful in recruiting additional permanent staff.
Training & Dev
6/10
✓
Staff told us they received the training they needed to provide the support people needed [...] online and face to face training; regular supervision.
Management
6/10
✓
The recently appointed manager has been working with the staff team to ensure the home is run well and is meeting the standards required; Manager is brilliant, very approachable.
Programmes
6/10
✓
People were supported to take part in a range of activities [...] The activity person is good, [...] trips out, goes to the dementia café, have a keyboard player in and they sing, craft things.
Points to consider
Mixed views from residents on whether there are enough staff, and they have been using agency workers while recruiting more permanent ones.
We received mixed views as to whether there were enough staff to meet people's needs. [...] they had been using agency staff but had been successful in recruiting additional permanent staff
No registered manager in post yet, though the new one has applied to register.
The service did not have a registered manager. However, the provider had recruited a manager who had applied to the Commission to register.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Staff told us they received the training they needed [...] online and face to face training [...] induction. This included the Care Certificate
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews