Last updated: 9 February 2026
"Staff feel supported by approachable management, but basic activities lack variety and agency staff add pressure on the team."
The environment needed some repair and environmental risk assessments were not always being followed... We recommended that the provider ensures they regularly review risks and update any necessary assessments.
Staff felt able to approach the registered manager and management team with concerns. They told us that the registered manager was supportive and would listen and respond.
There was enough staff on duty to meet people's needs... agency staff were being used in the service.
Staff received regular training in mandatory and service specific training. The training matrix showed that most staff had completed all relevant training.
Staff were positive about the management and felt they were approachable and supportive.
Activities were being provided. Activity schedules were on display on all units and activities were planned... people told us they wanted more variation which the provider was exploring.
Basic activities only with schedules but residents want more variety so the role feels routine.
Activities were being provided. Activity schedules were on display on all units and activities were planned... people told us they wanted more variation which the provider was exploring.
Some agency staff used which adds pressure on the regular team.
Recruitment was ongoing and agency staff were being used in the service. Staff told us there was enough staff to keep people safe, although it was recognised that agency use can add pressure on their time.
Only standard training with most but not all staff up to date, no specialist courses or funded qualifications.
The training matrix showed that most staff had completed all relevant training.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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