Working at Hatherley Care Home Limited
Chaters Hill, Saffron Walden, CB10 2AB
Operated by Hatherley Care Home Limited
37 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Experienced hands-on manager and positive staff culture, but vacancies mean using agency staff and activities are basic staff-led events."
Safety & Risk
7/10
✓
Per 2017 comprehensive inspection: Medicines were managed safely... Risk assessments were in place and provided guidance to staff... Staff were clear about the safeguarding procedures.
Staff Culture
8/10
✓
All the staff we spoke with told us that they liked working in the service and there was a good team who all pulled together when needed. Per 2017: Staff morale was good... 'The manager is wonderful this is the best place I have worked.'
Staffing Levels
6/10
✓
There were some staff vacancies and the service was recruiting additional staff. The shortfalls in staffing were covered by the existing staff team and agency staff.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff had been provided with training which was relevant... able to develop their skills and undertake additional qualifications such as the qualification credit framework (QCF). Staff received regular one to one supervisions.
Management
8/10
✓
Per 2017 comprehensive inspection: The manager was an experienced manager who had worked at the service in excess of eighteen years... Staff told us that the manager's door was always open and that they were hands on and helped when needed.
Programmes
6/10
✓
Per 2017 comprehensive inspection: People had access to activities... sing along, films with ice cream and popcorn, communion, book clubs, hand painting... trips to the pub... movement to music and singing.
Points to consider
Staff numbers are enough to get by but vacancies mean they use some agency staff and it feels busy at times.
There were some staff vacancies and the service was recruiting additional staff. The shortfalls in staffing were covered by the existing staff team and agency staff.
Activities are staff-led group events like sing-alongs and book clubs with no dedicated coordinator or special programmes.
Per 2017 comprehensive inspection: sing along, films with ice cream and popcorn, communion, book clubs, hand painting – it a nice social group.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews