Working at Hatfield Peverel Lodge Care Home

Staff told us they enjoyed working there and felt part of a caring and committed team. One staff member said, “I am proud to work here and to be part of a team that truly cares for residents. We all try our best to keep the care safe, compassionate, and effective.”

The service promoted continuous learning and improvement and supported staff to undertake additional qualifications to further their knowledge. Two staff members had been supported to gain their nursing registration and other staff were supported to obtain diplomas in health and social care.

Staff also spoke highly about the management team. A staff member said, “The management team are the best in a few years. I am very confident anything I tell them will be dealt with.” A relative said, “Manager does an open hour on a Tuesday, but they are always available for us.”

An activity programme was in place, offering daily planned events that promoted wellbeing and social interaction. One person told us, “The activity ladies are brilliant, we do water games and had a big water fight. We play skittles and games and go on outings.” An activity staff member told us, “I go and do room visits, 1:1 people love the dog therapy. I bring my rabbit twice a month.”