Last updated: 9 February 2026
"Strong management team and supportive culture for staff, but medicines management issues and busy shifts hold it back."
However, some medicine packaging did not have dates of opening and one control drug was not double signed for on the medication administration record (MAR).
Staff felt supported by the management team.
Through our observations and talking with staff, people and relatives, we found there were enough staff available to meet people's needs. Staff felt that although it could be busy, they never felt they were unable to meet people's needs.
Staff we spoke with told us the training was informative and that their competencies were also checked to ensure they had understood the training.
The management team consisted of the registered manager, deputy manager and a team of senior carers. The team worked well together and led the rest of the staff team in a positive and inclusive way.
Social stimulation was available, and we saw various activities taking place throughout the day. Staff provided social activities and stimulation for people on a one to one basis and as a group.
Staffing is enough to meet needs but can feel busy at times, so shifts are not always relaxed.
Staff felt that although it could be busy, they never felt they were unable to meet people's needs.
Only standard training with checks on what staff learned, no specialist courses or funded qualifications.
The registered manager ensured staff were appropriately trained and supported to carry out their roles. Staff we spoke with told us the training was informative and that their competencies were also checked.
Basic variety of activities like gardening and group sessions with no dedicated coordinator or special programmes.
Social stimulation was available, and we saw various activities taking place throughout the day. Some people enjoyed reading whilst others enjoyed gardening and being outside.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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