Working at Hatchmoor Nursing Home
Hatchmoor Common Lane, Torrington, EX38 7AT
Operated by Hatchmoor Nursing Home Limited
64 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Supportive approachable manager and friendly inclusive culture, but overdue essential training and gaps in medication records need attention."
Safety & Risk
6/10
✓
Per 2017 comprehensive inspection: People protected from abuse and risks assessed; medicines managed safely however recommendation made due to minor gaps in 'when required' guidance, fridge temperatures and cream records.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: We found an open and inclusive culture... Staff comments included 'There is a good level of support from the whole team, it's really friendly' and 'I just love it here'.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: There were appropriate numbers of staff to ensure that people's needs were met; staff said 'There are always enough staff, unless there is sickness…'
Training & Dev
5/10
!
Per 2017 comprehensive inspection: The provider had a training plan... however the training matrix showed that some core essential training was due to be up-dated, for example infection control.
Management
7/10
✓
Per 2017 comprehensive inspection: The registered manager was visible and it was clear people using the service, their relatives and staff found her approachable and supportive.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Employed an enthusiastic activity co-ordinator along with two other activity workers; programme included creative activities, pet visits, pampering, quizzes and one-to-one sessions.
Points to consider
Some basic training like infection control was overdue even though refreshers were planned.
The training matrix showed that some core essential training was due to be up-dated, for example infection control and food hygiene. Per 2017 comprehensive inspection
Enough staff usually but gets busy when someone calls in sick.
'There are always enough staff, unless there is sickness…' Per 2017 comprehensive inspection
Medication records missed details like when creams were applied and fridge temperatures were sometimes too high or low.
There were some gaps in records where it was not always recorded when people had these preparations applied... some temperatures in the downstairs refrigerator were recorded as being slightly lower or higher than the recommended range. Per 2017 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews