Working at Hastings Residential Care Home
130 Barnards Green Road, Malvern, WR14 3NA
Operated by Sanctuary Care Property (1) Limited
63 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"People praise approachable managers and positive culture, but night staffing shortages and basic activities hold it back."
Safety & Risk
7/10
✓
Medicines systems were organised, and people received their medicines when they should from staff who had been provided with the training to do this.
Staff Culture
8/10
✓
There was a positive, open and empowering culture which was led by the registered manager.
Staffing Levels
6/10
✓
People who lived at the home and staff felt there were sufficient staff, so people did not have to wait for unreasonable amounts of time for staff to support them.
Training & Dev
7/10
✓
Staff champion roles had also been developed in various subjects such as falls to promote effective care across the staff team.
Management
8/10
✓
People who lived at the home and relatives were complimentary about the way the home was managed and told us they found the registered manager and deputy manager approachable.
Programmes
6/10
✓
People had the opportunity to participate in a variety of fun and interesting things to do both on a one-to-one basis and in groups.
Points to consider
Staffing is adequate overall but one resident said there are not enough staff especially at night.
Another person said, 'There are not enough staff especially at night.'
Activities are varied and regular but no specialist programmes or innovative approaches like pet therapy.
People were positive about the range of interesting things which were regularly arranged to support them in pursuing their personal interests, based on their preferences.
Medicines are managed safely overall but no daily checks recorded on two people's pain relief patches.
However, there were no daily recorded medicine checks on two people's pain relief patches to ensure these remained in place. There was no impact on people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews